Mission & Values
Arizona familyOur mission is to provide our clients in Arizona with the highest degree of quality service, maintenance and installation of residential HVAC and plumbing systems, products and related services.

We will fulfill this mission by following these four principles:
  1. We will practice business in such a way that our clients are 100% satisfied providing referrals and positive word of mouth.
  2. We will work to provide an atmosphere where the team members of Pitzer’s One Hour Air Conditioning and Benjamin Franklin Plumbing are happy and enjoy their work.
  3. We will price our products and services fairly allowing us to to build for the future and continue to provide the customer service and work environment that makes us what we are today.
  4. We will work to sustain a reasonable growth pattern that will assure our future stability.
 
CODE OF VALUES

We Believe:
  • in superior service to our customers, our community and to each other as members of the Pitzer One Hour Air Conditioning and Benjamin Franklin Plumbing team.
  • in counting our blessings every day in every way.
  • success is the result of clear, cooperative and positive thinking.
  • that loyalty adds meaning to our lives.
  • management should seek out and recognize what people are doing right and treat each team member with respect.
  • challenges should be used as a learning experience.
  • our Creator put us on this earth to succeed. We will accept our daily successes humbly knowing that He will guide us if we will allow him to.
  • every human being deserves to be treated respectfully and dealt with honestly. Every customer we serve fulfills our mission.
  • we must re-earn our positions every day in every way.
  • in the untapped potential of every human being. Each team member of Pitzer Air Conditioning should be allowed the opportunity to achieve that potential.